Fills cancellations and handles bookings

Zymego fills cancellations and handles reschedules and cancellations for you and your patients, around the clock.

Why is Zymego needed?

Data from the NHS and our customers show that up to 15% of all appointments are wasted due to late cancellations and no-shows, leaving hundreds of thousands of appointments unused. We know that staff do their best to fill these appointments, but no one can work around the clock. By letting Zymego work silently in the background, late cancellations are filled immediately and you get fewer booking calls. Everyone wins: Practices get better resource utilisation, patients get shorter waiting times and the well-being of staff is improved dramatically.

What is required by staff?

Zymego Now fills empty time slots and allows patients to manage their appointments. Everything is handled automatically because Zymego integrates with your electronic patient record system.

We want to improve the access for patients to use digital solutions, therefore no app is needed to access Zymego. You just inform the patients about the service and provide a secure link, and the patients can simply log in and manage their appointments.

Book demo

Does Zymego suit our practice?

Thanks to our smart booking algorithms, we solve a variety of scenarios for different appointment types.

Do you need to ensure a patient booked with a specialist can't reschedule to a junior doctor? We’ve got that covered. Do you want to make sure patients don’t book or reschedule too early for their follow-up appointment? We won't let that happen.

Are you concerned patients will book themselves too far into the future? No need to be. You set the rules per appointment type, that Zymego then follows. 

Book demo

Does Zymego work with our patient record system?

By integrating Zymego with your electronic patient record system (EPR), we can handle all bookings automatically in the background, while you continue working as normal. Zymego updates the appointment in the EPR system when the patient changes their appointment via our web app.

We integrate with EMIS Web, SystmOne, Vision, and soon Cerner and Epic.

Boka demo

Smart logic for all appointment types

Thanks to our smart booking logic, Zymego is suitable for all types of appointments. Download the PDF for more information or book a demo with us.

Din nerladdning är färdig

Tack för ditt intresse för Zymego! Klicka på nedladdningsknappen nedan, så får du en pdf att ladda ned.
Ladda ner pdf
Oops! Something went wrong while submitting the form.

Easy to get started

Getting started, only takes a 60 minute meeting with the staff responsible for appointment management. We connect Zymego to your clinic in collaboration with your electronic patient record (EPR) system. You continue working in your EPR system as normal, and Zymego works silently in the background.

Book demo

Integrations with several EPR systems

By integrating Zymego with your electronic patient record system, we can manage all bookings automatically.

Frequently asked questions

Through our advanced booking logic, Zymego can handle a wide variety of cases. You set up the rules that should apply to different appointment types and Zymego follows them. Since we are able to set up specific rules for each appointment type, we can ensure that all bookings are handled correctly, adapted to different types of requirements related to your appointments.

We see all clinics as long-term partners, in this way we can help you and your patients in the best possible way. Zymego was founded as a response to the problems that one of our founders discovered as a doctor in his clinical work. Our goal is to create value for you, for your patients and for society at large. To reach that goal, our team is always close at hand and is responsive to how you experience our solution. We are constantly developing the solution and adding new smart features, which is why we place great emphasis on listening to the clinics that use Zymego. Your valuable suggestions for improvements help us provide the best possible service to you and your patients.

Zymego is the only solution that automatically fills late cancellations, working to the rules that you have set-up. We manage appointments and scheduling in a completely new way. Through very advanced booking logic, we can handle many more appointment types and complicated booking cases than most other solutions. In addition, we reduce the number of cancellations by offering patients a smart option where they can request days that suit them. All these features are completely unique to Zymego. However, it is perfectly possible to use Zymego in parallel with your current booking portal if required.

We handle personal data in accordance with the GDPR and cooperate only with European IT providers for encryption and storage of personal data. In order to offer our customers and their patients safe and secure services, we continuously follow the latest safety recommendations. Furthermore, we have limited the handling of patient data to include appointment data only.

Book demo